Reference

mponusa Privacy Policy for Your Account

Our Privacy Policy explains how mponusa handles the details connected to your account, including phone verification, login activity and wallet records for DANA, OVO, GoPay and QRIS.

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HELP WITH REQUESTS

Find Privacy Support Beside Your Account

Privacy questions can be raised through the support path linked from your account area, close to the cashier and login help controls. This route lets you ask about a stored detail, a wallet reference or a phone-verification record without placing sensitive information in a public message. We ask you to contact us from the relevant account so we can check identity before discussing personal data.

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Account support path

Open the support panel from your signed-in account when you need to ask about stored profile details, login records or the status of a personal-data request.

Wallet data question

Include the payment rail involved, such as QRIS, DANA or bank transfer, but never send a wallet PIN or full secret credential when asking us to trace a record.

Identity check

We may ask for account details already held by us before releasing personal data or changing a record, helping keep another person from accessing your account history.

DATA HANDLING DETAILS

Browse How We Protect Policy Choices

Our data process follows the account actions you take: registration creates a profile record, phone verification confirms an access step, and cashier activity creates payment references.

Collected account details

We may handle your name, contact detail, phone-verification result and sign-in events when those records are needed to create, secure or maintain your mponusa account.

Payment references

DANA, OVO, GoPay, QRIS, virtual account and bank transfer references help us match a cashier event, check a receipt and investigate an account query.

Device and cookie data

Your browser, device type, session timing and cookie settings can be used to keep a login session working and identify unusual access from a changed device.

Account security steps

Phone verification and sign-in checks help us confirm that a request comes from the account holder before we discuss profile details or alter personal records.

Retention approach

We keep records for the period needed for the stated account purpose, payment reconciliation, security checks or legal duties, then assess whether continued storage remains necessary.

Changes and contact

Ask through the support panel linked beside your account and cashier path if a detail is wrong, if you want an explanation, or if you want an eligible change considered.

Check Privacy Policy Answers for mponusa

These Privacy Policy answers address the account and payment questions you are most likely to have before opening an account. They explain what we collect, why we use it, how you can ask for a change and what access wording applies in Indonesia. If your situation is not listed, use the support path inside your account.

It covers account details, phone verification, login events, device data, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Phone verification helps connect an access request with the correct account and supports security checks. We may use its result when investigating login issues or confirming a personal-data request.

Yes. The Privacy Policy explains that DANA and QRIS references may be used to match cashier activity, check payment status and respond to a question about an account transaction.

Use the support panel linked from your signed-in account and describe the detail that needs correction. We may request an identity check before changing or disclosing personal information.

Cookies can support your login session, remember selected settings and help us identify unusual device activity. Your mobile browser controls cookie storage, while the policy explains their account-related use.

We retain personal data only while it serves the stated account purpose, payment reconciliation, security work or a legal duty. We then assess whether the record still needs to remain stored.

The Privacy Policy applies to data handled through the mponusa website for supported Indonesian access. Account access and eligibility depends on local law, so your location may affect availability.

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